Two ways to learn, one patient instructor

Cross Roads Driving School teaches manual and automatic driving lessons from Westmeath Avenue in Rowlatts Hill, on the east side of Leicester. It has been on Google for over seven years, and its listing shows lessons from 9am to 9pm, every day of the week.

Pupils say the same few things in their reviews. Their instructor is patient and calm, explains everything clearly and never puts them under pressure. Mistakes get corrected quickly and simply. And nobody is kept on for extra lessons: one pupil writes that there were no extra lessons, just what she actually needed to pass.

Reviewers call their instructor Zainul, Zenul, Zeinul or Zam. Google's review topics count the driving test in 48 reviews, confidence building in 27, passing the test in 21 and passing first time in 19, out of 251. Those are review counts, not a pass rate.